Refund policy

Every item is made to order specifically for you. This approach allows us to offer premium apparel and accessories while reducing waste and unnecessary inventory.

Because each product is created just for your order, we are unable to accept returns or exchanges for incorrect size selection, change of mind, or personal preference. Please review product details and sizing information carefully before placing your order.

Damaged or Incorrect Items

Your satisfaction is important to us. If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery. Include your order number and photos of the issue, and we'll work quickly to make it right.

Order Changes & Cancellations

We understand plans can change. Orders may be modified or canceled before production begins. Once an order enters production, changes or cancellations may no longer be possible.

Shipping Addresses

To help ensure a smooth delivery experience, please verify your shipping address before placing your order. If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply before reshipment.

Questions

We're committed to providing a great customer experience. If you have any questions about your order, please contact us and we'll be happy to assist.