Shipping policy

Processing Time

Most orders are processed within 2–5 business days before shipment. Processing times may be longer during holidays, product launches, or periods of increased order volume.

Shipping & Delivery

Delivery times vary based on location, carrier, and seasonal demand. Estimated delivery dates are provided for convenience and are not guaranteed.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email with tracking information.

Shipping Address

Please verify your shipping address before placing your order. Dink Air is not responsible for delays, lost packages, or delivery issues resulting from an incorrect or incomplete address provided at checkout.

Lost, Delayed, or Returned Packages

If your order appears lost or significantly delayed, please contact us and we'll help determine its status and appropriate next steps.

Packages returned due to an incorrect or undeliverable address may require additional shipping charges before being reshipped.

Questions

For additional information, please visit our Frequently Asked Questions page or contact us through our Contact Form.