Shipping policy

Processing Time

Most orders are processed within 2–5 business days before shipment. Processing times may be longer during holidays, product launches, or periods of increased order volume.

Shipping Times

Delivery times vary based on your location, shipping carrier, and seasonal demand. Estimated delivery dates provided at checkout are estimates only and are not guaranteed.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email with tracking information so you can follow your package throughout the delivery process.

Shipping Address

Please verify your shipping address before completing your order. Dink Air is not responsible for delays, lost packages, or delivery issues resulting from an incorrect or incomplete shipping address provided at checkout.

Lost, Delayed, or Returned Packages

If your order appears lost or is significantly delayed, we'll work with the shipping carrier to help determine its status and the appropriate next steps.

If a package is returned due to an incorrect or undeliverable shipping address, additional shipping charges may apply before it can be reshipped.

Questions

For answers to many common questions, please visit our Frequently Asked Questions page. If you still need assistance, you'll find contact information there.